Our mission statement is more than written words on a page, more than a tired cliché used to solicit business. Believe it; our mission statement is ingrained within every aspect of our business.

Most printing organizations today evaluate their success on shareholder value or profitability. Sure, we all need to profit to exist, but we shouldn’t exist merely to profit. As a result of this philosophy, our mission can be easily identified through the four simple principles:

Customer First

We deliver our service in such a manner that our customers perceive added value. We will know their preferences and market our products and services accordingly. We will judge our performance against the standards of the customer. Only by satisfying our customers are we able to provide an attractive return to the corporation and opportunities for our employees. A promise to a customer by an employee commits all employees to help fulfill it.

Respect for the Individual

We provide our employees full opportunity to contribute to the success of the business through individual participation and challenging responsibilities. We believe our people are capable, loyal, and concerned about the success of the business. We encourage them to use their own initiative to satisfy customers and improve profitability, and we respect their opinions and ideas. The dignity of each individual is paramount to the way we conduct business.

Pursuit of Excellence

Our mission is to be the leader in our industry, and that calls for the excellent performance by each employee in every aspect of our business. We will pursue excellence in the quality of each product, service, and contact. We debate the issues, but once a decision is made, commitment is expected from everyone. Our integrity, as a company and as individuals, will always be without question. Through excellence and accountability, we will meet or exceed the expectations of our customers.

Positive Response to Change

We must create positive change in our industry. In today’s world, constant change is inevitable. Our people must be future oriented and inspired by change, with a commitment to help mold change to The Marek Group’s and our customers’ advantage. We will meet the challenge of change with an aggressive and innovative approach to the way we market and service our customers as well as the way we run the business internally.